We are a leading BPO working on various voice and non-voice projects!
Inbound / Outbound Contact Center
Mobile & Web Application Development
About Us
Welcome to A2Z Soft BPO and Telecommunications
A2Z Soft BPO and Telecommunications has built a reputation among its clients in the BPO industry. Our BPO solutions, voice (inbound & outbound), chat and email support, websites and mobile applications development are a combination of innovative and creative ideas with matchless skills of our team. Since we fully understand the importance of the online presence of your business, we can tailor our premier BPO services to meet your expectations.
Our stories started five years back when we created our own online food ordering system. Since then millions of customers and thousands of business owners have been enjoying our great services to connect with their customers. Due to the ever-growing need of outsourcing voice & non-voice projects, we started our own contact center. Currently, we’re working on various inbound, outbound, lead gen, live chat, text and email support projects.
At A2Z Soft BPO & Telecommunications, you’re guaranteed of receiving exceptional services, combined with highly professional and well-trained staff for all of your offshore projects.
We provide high-quality contact center services. Our agents are well trained in language skills and knowledgeable in U.S. business practices and customer service standards. We provide strong, lasting, and profitable customer relationships on behalf of our clients.
We believe in achieving long-term customer loyalty and having the right tools to demonstrate care and take charge of the situation. Operational efficiency, effective monitoring, and reporting are our strongest tools. At A2Z Soft BPO & Telecommunications we reduce your labor and infrastructure expenses by providing third-party contact center services.
Lead Generations
Are you lacking in your sales and marketing strategy? Do you feel like you are stumbling and do not know what you neglected behind? Don’t worry we have a strong lead generation strategy for you!
Our lead generation services are right for almost every business you do, whether you are running a state agency business, doing the mortgage, insurance provider, owner of a car garage, or any other business. Our Lead generation is a proven way of advancing your business. It is one way that can save you those stressful hours of sitting in the office paying high wages and waiting for potential customers. It is a perfect way of generating the interest of your potential customers.
Let us know your target clients, and groups, determine your qualifying criteria and the rest we will do for you. Our lead gen is the most cost-effective way of getting new customers for your businesses.
Chat, Text and Email Support
We have a reliable human-driven 24/7 live chat, customer support team that will help you tailor your customers’ care issues. You will be having our dedicated agents to take care of your customers. Choose the schedule you need us to be available. It can be 08 or 12 hours per day, or just weekends or the entire 24/7 presence. We can provide you with live chat, text, and email services solutions depending upon the requirement of the business.
We ensured that we address all your client's problems and they never feel left alone.
IT Enabled Services
At A2Z Soft we transform the information and communications technology, enabling them to be digitized, codified, and fragmented and therefore able to be undertaken at any distance from the core business and final customers. Our IT-enabled services include offshoring, accounting, financial analysis, call center services, and health-record transcriptions. Through our IT-enabled services, we provide offshore technology to meet our customers’ requirements of cost-competitive technology.
