Inbound & Outbound calls

Lead Generations

Chat, Text and Email Support

IT Enabled Services

Our Service

Inbound & Outbound calls

We provide high-quality contact center services. Our agents are well trained in language skills and knowledgeable in U.S. business practices and customer service standards. We provide strong, lasting, and profitable customer relationships on behalf of our clients. We believe in achieving long-term customer loyalty and having the right tools to demonstrate care and take charge of the situation. Operational efficiency, effective monitoring, and reporting are our strongest tools. At A2Z Soft BPO & Telecommunications we reduce your labor and infrastructure expenses by providing third-party contact center services.






Lead Generations

Are you lacking in your sales and marketing strategy? Do you feel like you are stumbling and do not know what you neglected behind? Don’t worry we have a strong lead generation strategy for you! Our lead generation services are right for almost every business you do, whether you are running a state agency business, doing the mortgage, insurance provider, owner of a car garage, or any other business. Our Lead generation is a proven way of advancing your business. It is one way that can save you those stressful hours of sitting in the office paying high wages and waiting for potential customers. It is a perfect way of generating the interest of your potential customers. Let us know your target clients, and groups, determine your qualifying criteria and the rest we will do for you. Our lead gen is the most cost-effective way of getting new customers for your businesses.

Chat, Text and Email Support

We have a reliable human-driven 24/7 live chat, customer support team that will help you tailor your customers’ care issues. You will be having our dedicated agents to take care of your customers. Choose the schedule you need us to be available. It can be 08 or 12 hours per day, or just weekends or the entire 24/7 presence. We can provide you with live chat, text, and email services solutions depending upon the requirement of the business. We ensured that we address all your client's problems and they never feel left alone.








IT Enabled Services

At A2Z Soft we transform the information and communications technology, enabling them to be digitized, codified, and fragmented and therefore able to be undertaken at any distance from the core business and final customers. Our IT-enabled services include offshoring, accounting, financial analysis, call center services, and health-record transcriptions. Through our IT-enabled services, we provide offshore technology to meet our customers’ requirements of cost-competitive technology.









Testimonials

Incredible Leads!

“Guys! I just wanna say, I absolutely love your lead generation strategy. I never thought getting hot leads for my mortgage business is so easy. You guys have seriously created some incredible tools. Thank you so much A2Z!!!!”

Maria Garcia

Awesome Services!

“I truly love the top-notch friendly and very professional customer service, my clients are receiving from A2Z Soft BPO & Telecommunications. They are fine ambassadors for my company.”

James Smith

Great Ordering System!

“We are delighted we decided to get our own app. We save thousands every month in commission and our customers are happy too as we can offer loyalty rewards and discounts. Customer service is great too. Highly recommended!”

Simon Lau